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Without the credentials, users cannot access the site, making this option ideal for restricting the availability of documentation while providing easy, modern web access.Īlong with password protection, MadCap Central has added a new “Viewer” user type to allow individuals who do not have “Author” or “Subject Matter Expert” (SME) user roles to gain access to MadCap Central and restricted outputs. Now with the May 2020 Release, organizations can use MadCap Central to host and publish secure, private output that requires a user to log in with an email address and password credentials.
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The need to share private, protected content with employees, partners and customers is greater than ever as companies increasingly rely on digital business models and remotely based workers. Secure, Private Access to Web-based Documentation “Now with MadCap AMS, authors can publish secure, password-protected web content enable fast access to information via our micro content technology and publish their content to a broader range of popular help desk and support solutions-ensuring users can get timely content where and how they need it. Our latest release of MadCap AMS extends our commitment to empowering these customers to create a superior user experience,” said Anthony Olivier, MadCap founder and CEO. “More than 20,000 organizations around the globe rely on our solutions to deliver content that supports core functions within their business, from training to customer service, employee education, and documentation. As a result, content developers can leverage one integrated system to streamline their content delivery-from authoring, publishing and translation to cloud-based project, content and workflow management, to gathering valuable business intelligence and user statistics on how end users interact with the content. MadCap Central is the first cloud-based platform for content and project management designed specifically for the documentation industry. MadCap Flare offers cutting-edge technical authoring and publishing capabilities with advanced features to maximize authoring efficiency, content reuse, and multi-channel publishing. MadCap AMS combines MadCap Flare, MadCap Central, and a range of plug-ins for popular service and support solutions to provide a complete solution for the entire content development lifecycle. With MadCap AMS, users have more comprehensive functionality than ever for creating, reviewing, analyzing and delivering modern self-support websites, training content, technical documentation, and knowledge management centers. Featuring MadCap Flare and MadCap Central, the newest MadCap AMS version introduces the ability to host and publish secure private, password-protected output enhancements to MadCap Software’s industry-first, patent-pending Micro Content Editor and the MadCap Connect Plug-in for ServiceNow®, among others. San Diego, CA, (GLOBE NEWSWIRE) - MadCap Software, Inc., the leader in multi-channel content authoring, today announced that the May 2020 Release of the MadCap Authoring and Management System (AMS) is now available.